Katia (Kay) Murillo
Currently working as a freelance stenographer in New York State since 2020, part-time bartender, and pursuing a bachelor’s degree from SUNY Oswego in Broadcasting & Mass Communications. Creative and detail-oriented individual with a passion for literature and a strong desire to contribute to the world of book publishing. Proven ability to communicate effectively, both verbally and in writing, and a keen eye for detail. Skilled in manuscript evaluation and proofreading. Eager to leverage my passion for books to support the editorial and publishing teams in acquiring and producing compelling content. Detail-oriented and adaptable, with strong organizational skills to manage multiple projects simultaneously. I aspire to one day work in the publishing industry, as I have found throughout the years that books are my true passion.
Experience
Freelance Court Reporter
Lexitas Legal, Remote, New York
January 2020 – Present
Proficiency in stenographic shorthand writing techniques. Typing and transcribing witness testimony in depositions up to 225 words per minute. Preserving all classified information, testimony, recordings and exhibits. Marking exhibits during use in depositions and for use in trials. Generating transcripts of all witness testimony and attorney demands, including meticulous proofreading to assure all testimony and details are accurate. Swearing in witnesses and keeper of the record. Proven track record of accuracy and efficiency in transcribing legal proceedings, meetings, and other events. Committed to maintaining confidentiality and professionalism while meeting client expectations.
Bartender
Mulcahy’s, Wantagh, New York
December 2014 – Present
Training new staff hires on the correct and rule-enforced policies of the establishment. Keeping track of both cash and credit card payments, along with handling and managing staff gratuity. Using honest judgement in order to secure the safety of all patrons, as well as staff. Resolving customer complaints and concerns promptly and professionally, preserving positive relationships and reputation of the establishment.
Client Relations
Universe Home Services, Seaford, New York
July 2015 – 2018
A liaison between customers and various departments in order to get orders processed and tracked. Handled inbound and outbound calls in a call center setting. Kept track of mailings regarding periodic payments and contract renewals, as well as data entry and customer follow-ups.
Receptionist
Bellezza Salon & Spa, Glen Rock, New Jersey
July 2010 – December 2014
Maintained open communication with over 20 stylists in order to prevent miscommunication and any dissatisfaction from employees and clientele alike. Oversaw inventory and handled documentation of day-to-day profits. Composed work schedules for the front desk staff based on each individual’s availability and needs.
Skills
- Bilingual; fluent in English and Spanish
- Proficient in Microsoft Office Suite
- Proofreading and editing skills to review and correct transcribed text for accuracy and clarity
- Flexibility to adapt to changing priorities and deadlines
- Thorough proofreading and fact-checking to maintain quality standards
- Ability to learn and adapt to new digital tools and platforms
- Capacity to maintain composure and accuracy even in high-pressure or fast-paced environments
- Effective communication skills to interact with clients and colleagues
- Adherence to strict confidentiality and ethical standards in handling sensitive or confidential information
Education
SUNY Oswego, Bachelor’s in Broadcasting & Mass Communications
Spring 2024 – Present
Long Island Business Institute, Court Reporting Certificate
Fall 2016 – Fall 2019
Bergen County Community College, Associate’s in Professional Studies/Liberal Arts
Fall 2011 – Spring 2013
Kearny High School [Kearny, New Jersey]
Fall 2005 – Spring 2009